Foreword - by Julian Birkinshaw, Professor of Strategic and International Management, London Business School

Preface

Some definitions

Introduction
The organization as an adaptive system

1 Principle #1 - Values
Bind people to a common cause; not a central plan

2 Principles #2 - Governance
Govern through shared values and sound judgement; not detailed rules and regulations

3 Principle #3 - Transparency
Make information open and transparent; don't restrict and control it

4 Principle #4 - Teams
Organize around a seamless network of accountable teams; not centralized functions

5 Principle #5 - Trust
Trust teams to regulate and improve their performance; don't micro-manage them

6 Principle #6 - Accountability
Base accountability on holistic criteria and peer reviews; not on hierarchical relationships

7 Principle #7 - Goals
Set ambitious medium-term goals; not short-term fixed targets

8 Principle #8 - Rewards
Base rewards on relative performance; not fixed targets

9 Principle #9 - Planning
Make planning a continuous and inclusive process; not a top-down annual event

10 Principle #10 - Coordination
Coordinate interactions dynamically; not through annual budgets

11 Principle #11 - Resources
Make resources available just-in-time; not just-in-case

12 Principle #12 - Controls
Base controls on fast, frequent feedback; not on budget variances

13 Implementation insights

14 Make management change your legacy

Notes

Index